Privacy Statement

To read our privacy statement in Swedish, click here.

Scope and Consent

This Privacy Statement describes how we collect, use, store, share and protect your Personal Data. It applies to Trans-Autos websites and all business operations within Trans-Auto.
Throughout this Privacy Statement we use the term “Personal Data” to describe any information that directly or indirectly may identify a natural person.

By using formularies, apply for jobs, or in any way contact us by using our channels of communications you accept the Privacy Statement and give your consent to our collection, use, disclosure and retention of your Personal Data as described in this Privacy Statement.
We may amend this Privacy Statement by providing existing customers and contacts with 30 day’s notice. We will post any changes on our website. Additionally, we may notify you via email of any material changes to this Privacy Statement.

Data Controller

Ingeniörsfirma Trans-Auto AB (hereinafter “Trans-Auto”) is a part of the Axel Johnson group, placed in Förrådsvägen 6, Södertälje. The company is your data controller.

Your Personal Data

Trans-Auto processes your personal data when you contact us through our channels of communication. We might use your personal data for promotion purposes.
When you, as a representative for a company or as a private customer, contact us, we save information about you, your company, telephone number and email, if you’ve given us the information. Be aware that you automatically consent to the handling of your private personal data if you use our forms as a private customer.
Trans-Auto does not collect and register sensitive personal data according to GDPR.

The personal data Trans-Auto may handle is:

  • Name or identification number (social security number, national id, company registration number)
  • Address
  • Telephone number and e-mail
  • Payment information
  • Customer number
  • IP-address and information about your use of our websites
  • Business history
  • Contract number

Information we collect automatically

When you visit our websites, and use our forms we automatically collect personal data sent from your computer, mobile device or other devices used for access. This information can only be connected to you by the device ID or unique identifier, geo-location, device type, computer and connection information, statistics on page views, traffic to and from the sites, referral URL, ad data, IP address and standard web log information

Information You Provide us or we exchange

We may collect and store the information you enter on our sites or you provide to us in the context of using our sites, services or mutual business. This includes:


  • The information you give us by registrating a request, including e-mail, telephone number and other contact information.
  • The information given during correspondence through our websites or correspondence through e-mail.
  • The information you give us by requesting a quote or by registrating an order.
    • Contactinformation, company information
    • Sole proprietorship; social security number and other company information


  • Contact information you provide us with
  • Delivery information, invoice information, payment and transaction information and other information you leave us regarding our purchases or delivery of a product.
  • The information given to us through our web-page or correspondence through email.

Information we collect from other sources

We might receive or collect complementing information about you from a third party. This may include credit check information and additional information about you from a credit bureau, as permitted by law.

Use of Personal Data

A contact with us is established as soon as you contact us through our websites, through telephone or email. The personal data you provide us with is registered in our ERP and is used to administrate the business relation. This enables us to provide ordered services and products, as well as handle invoices and complaints.

We only use your information for acknowledged purposes. When using our websites to apply for jobs or requesting us to contact you we only use your personal data for that specific purpose.

We might use your personal data for promotional purposes. You have the possibility to decline our marketing by clicking the link in our newsletter.
Our purpose in collecting Personal Data is to provide you with access to our services. By using our websites, contacting us through the websites or email, you accept the handling of your personal data according to this Privacy statement.

You accept the handling of your personal data to let us:

  • Provide you access to our services and the customer support you request
  • Administrate our business contact and fulfil our commitment to you as our customer and supplier.
  • Customise, measure and improve of our services, content and advertising
  • provide you other services requested by you as described when we collect the information
  • answer to your requests
  • handle our daily business

and with your consent to:

  • market to you by delivering marketing materials about Trans-Autos products and services.

Cancel our use of Personal Data for Marketing

If you wish to cancel our possibilities to use your personal data for marketing, use the link in our newsletter to unsubscribe.

Opting Out of Our Use of Personal Data

By using our websites and contact forms on our websites you enable your personal data to our website operator. Triggerfish has affiliated an agreement with Trans-Auto, preventing them to use any personal data received through the website.

Our Disclosure of Personal Data

We disclose Personal Data to respond to legal requirements, enforce our policies, respond to claims that content violates the rights of others, or protect anyone’s rights or safety. Such information will be disclosed only in accordance with applicable laws and regulations.

Members of our corporate family may use this information to provide common content and common services, to discover and prevent potential illegal acts and breach of contract and policies.

Service providers under contract who help with our business operations (such as, but not limited to, customer service, fraud investigations, bill collection, affiliate and website operations)

Law enforcement or regulatory agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other user. In such events, we will disclose, as allowed by applicable laws, information relevant and necessary to the investigation or inquiry, such as name, personal identification number, city, state or province, provincial postal code, telephone number, email address, User ID history, IP address, fraud complaints etc.

Credit bureaus with which we might report information about your account, including information on overdue payments, missed payments, or other defaults on your account may be reflected in your credit report, as allowed by applicable law.

How long do we retain the personal data?

We keep your personal data as long as we need to, to fulfil our commitment meaning; provide the product, service or contact, invoice handling and handle complaints etc.

We retain your personal data up to 20 years after our business contact has expired as a maximum. Some data is regulated by Swedish law and requires us to save data for a specified period. Contact information is kept if the warranty is still active for a product. If you have given a consent for us to retain your personal data for a specific period we will keep your data until the consent expires or you wish to be forgotten.

Access, evaluation and correction of your personal data

You have the right to get information about what personal data is stored on you at Trans-Auto. Petition of a withdrawal is sent in writing. If you consider the information to be false or inaccurate, please send us an update in writing.

You access your personal data by sending a petition in writing to We will meet the rights you have according to the law, regarding correction and deletion of personal data.

Transferring personal data

We retain and handle your personal data on Swedish servers, and server placed in other parts of the world. We guarantee that we provide efficient protection to your personal data when it is transferred to places outside the EES. Transfers between our corporate family is made with support from binding corporate regulations.

We use physical, technical and organizational safety arrangements In proportion to amount and sensitivity of personal data, to prevent unauthorised access, use, loss, destruction or harm to the personal data.
We use firewalls, crypt of data and access rights and controls for server handling among our other safety arrangements.


This privacy statement covers Trans-Autos websites, but not other websites we link to. You should read privacy statements for those websites before submitting personal data.


It is always a risk to hand out personal data over the internet. No technical systems are completely safe from hacking. Trans-Auto has taken all relevant technical safety actions which is mandatory to protect the personal data from unauthorised access, change or destruction.


If you have any questions regarding this Privacy statement and our handling of personal data, please contact us at
If our handling of personal data is unsatisfying, you have the right to leave a complaint to us or the regulatory authority in your country.