Spare part reclaim

If you have a reclamation inquiry due to a problem with a spare part, please contact 

In order to help you, we need as much information as possible. 
We need the following information:  

  • Product  
  • Manufacturer  
  • Type of error  
  • Pictures (if necessary) 

In some cases, we need you to send the part to us for further help. 

Contact us before you send parts to us, for the best support and help in your case.  

If a product has arrived damaged, please photograph this as it helps facilitating the case.