If you experience problems with your device, it is important that you contact us immediately.

Keep in mind that your warranty may be affected if you start dismantling without our approval. Complaints and troubleshooting can be difficult, so we help you with this process.

In order for us to be able to help in the fastest way, we need to receive the following information:

• Device Serial Number (see below)

• Device Model (see below)

• Date of purchase

• Delivery date (to end customer)

• Damage date

• Operating time (hours)

• Error description, pictures, error codes, audio files, etc.

You can easily fill in the information directly in your device via the form below.

Dana Spicer Off Highway units are identified by serial tags, tags that vary from generation to generation or by production facility. Below is an illustration showing the common location of tags in a broadcast and the typical informational data displayed on them.